The PSS 101 project


The PSS 101 project aims to develop a framework of methods, techniques and tools that will improve conceptualization and communication between all those involved in design and development across industries.

Looking beyond products as just products, and services as only services, the project´s focus goes beyond the traditional paradigms of product design and service design and works towards a combination of the two: Product Service Systems (PSS).

This type of thinking requires new design and development structures, moving people out of their traditional compartments and meeting the needs of an, often diverse and evolving, group of end-users. Product Service Systems (PSS) are designed in highly dynamic network environments, mixing people and parties, models, interests and goals.

The teams from TU Delft, the Design Academy Eindhoven and Industry partners, will work together develop a framework and toolset that will help design-partners better understand the needs, values and ambitions of end-users in their networks. Together they will formulate a shared vision for a PSS proposition, leading to a documented, context-driven PSS concept.

The scientific partners: Delft University of Technology and the Design Academy Eindhoven;

Creative and Industry partners: STBY, 4C-MG, Exact, Oce industries and Zuidzorg

Project leaders

Dr. Ingrid Mulder, Delft University of Technology
Prof. Dr. Pieter Jan Stappers, Delft University of Technology


No articles match criteria.