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General questions about our closure

What are the current opening hours of the school?
During the phased reopening, the opening hours of the school will be 08.00 until 18.00. Only employees and graduating students will be allowed to access the building during these hours. The building closes at 18.00 hours. This means that you have to clean up at 17.30 to make sure you are out of the building by 18.00 hours.
 
How do I enter the Academy during the phased reopening?
Everyone has to enter through the student entrance. There is a reception where you must check in to see if you have booked a place or registered. 
Movement between the floors is via the staircases only, which have a one-way system – one set for going up and one set for going down. This can be confusing so look carefully at the directions on the doors before you enter the staircase.
The elevator can only be used for goods.
 
Disinfection stations are available for workspaces and workshops. These are located at different points in the building. Disinfection wipes are also available.
 
How do I book workshop and workspace time?
We have created a system for booking workshops, workspace time and library visits via the Bookingsapp. It is essential we use this system to ensure we can follow the 1.5-metre-distancing guidelines of the RIVM. If you are eligible to use these spaces during the phased reopening, you will receive the link to download the app in the next week. 
 
Can I use the library?
The Library catalogues are available online. From June 2 the library can also be visited by graduates only. This is only possible if you reserve a timeslot in the Bookingsapp (see above). You do not need to make an appointment if you are merely returning books (see below).
 
Can I hand in my library books?
All students can hand in borrowed library material (books/magazines) at the Reception at the Student Entrance. You do not have to make an appointment, but you do have to add a note with the date, your name and the titles of the submitted material.
 
What process should employees follow when we return to work in the Academy?
Employees who need to come to work at the Academy should report this to their manager, who will pass this information on to Anouk Purmer. This will allow us to keep track of the number of people present in the building. 

How long will the school be closed for?
We follow the Dutch national guidelines. This means that we will extend the closure of DAE up to and including 19 May for education on location. The government hopes that this and all other measures taken will help limit the ongoing impact of the Coronavirus COVID-19 and will assess the situation again in the week before 20 May. We hope to reopen in phases from June onwards for the graduates. All other students are welcome again at DAE at the beginning of the new academic year in September. 

What is Design Academy Eindhoven basing its decision-making on?
The national protocol of the Dutch National Institute for Public Health and the Environment (RIVM).

Who can I contact if I need help?
Students: coordinator of the department or Olga Pullens (Student counselor) (+31 6 44594717).
Tutors: coordinator of the department or Emke Molnar (HR) (+31 6 83372689).
Staff, head or coordinator: your supervisor or Emke Molnar (HR) (+31 6 83372689).

How is DAE managing the evolving policies around COVID-19?
We support working from home for staff and students. We have also formed a team of employees that meets virtually every day to assess the situation and work with the heads and coordinators of the various departments to examine possible future scenarios. There is also a constant dialogue between the Executive Board with the Bachelor Course Committee and the Student Council on this as well. We are trying to keep students and staff as informed as possible, with regular updates on our website and email updates that will be sent out every Thursday, or more often if required. 

Where can I find the latest COVID-19 updates from DAE?
You can find them all on our website: https://www.designacademy.nl/. We publish new announcements as we implement each new measure from the RIVM and the Ministry of Education. Previous announcements can also be read there. So far, there have been seven updates which can be found all at once in the update archive

How many students and staff does DAE have?
Just over 700 students (80% bachelors, 20% masters) and almost 250 employees (75 fte), including many freelancers in education and support staff. More than 40 different countries are represented within our community. Most of our staff live in The Netherlands, but some travel in from other countries. A lot of our faculty, students and staff also work internationally.

Who are the surrounding communities that we are concerned for?
We are proud to be part of the city of Eindhoven and feel a strong responsibility to its inhabitants – particularly those who are more vulnerable to the virus, including those suffering from pre-existing conditions.