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General questions about our closure as well as phased re-opening

What are the Academy’s current opening hours? 
Monday and Tuesday from 08:00 -21:30 and Friday from 08:00 – 17:00
 
How do I enter the Academy? 
Everyone has to enter through the student entrance.

Movement between the floors is via the staircases only. There is a one-way system in place – one stairwell has been dedicated for going up and one for going down. This can be confusing, so please look carefully at the directions on the doors before you use the stairs.

The elevator is only to be used for goods by 1 person. 

Disinfection stations for workspaces and workshops are located around the building. Disinfection wipes are also available.

What is DAE basing its decision-making on regarding Covid-19?
The Dutch Government and the  national protocol  of the Dutch National Institute for Public Health and the Environment (RIVM). 

Who can I contact if I need help? 
Students: coordinator of the department or Olga Pullens (Student counsellor) (+31 6 44594717). 
Tutors: coordinator of the department or Emke Molnar (HR) (+31 6 83372689) 
Staff, head or coordinator: your supervisor or Emke Molnar (HR) (+31 6 83372689).

Communication Flowchart Staff
Communication Flowchart Education

How is DAE managing the evolving policies around COVID-19?
We support working from home for staff and students if and when possible. There is also a constant dialogue between the Executive Board with the Bachelor Course Committee and the Student Council on this as well. We are trying to keep students and staff as informed as possible, with regular updates on our website and email updates that will be sent out on a regular basis.

Where can I find the latest COVID-19 updates from DAE? 
You can find them all on our website: https://www.designacademy.nl/. We publish new announcements as we implement each new measure from the RIVM and the Ministry of Education. Previous announcements can also be read there. So far, there have been twelve updates, which can all be found in the  update archive.

How many students and staff does DAE have? 
DAE has 729 students (75% bachelors, 25% masters) and almost 250 employees (75 fte), including many freelancers in education and support staff. More than 40 different countries are represented within our community. Most of our staff lives in The Netherlands, but some travel in from other countries. A lot of our faculty, students and staff also work internationally.

Who are the surrounding communities that we are concerned for? 
We are proud to be part of the city of Eindhoven and feel a strong responsibility to its inhabitants – particularly those who are more vulnerable to the virus, including those suffering from pre-existing conditions.

Information about (self-)quarantine and other rules from the Dutch Government 
https://www.government.nl/topics/coronavirus-covid-19

Can I take an indirect flight to The Netherlands?
Non-EU students are advised to travel to The Netherlands on a direct flight wherever possible. If you do have to make a stopover, you must check in advance whether the stopover country allows this. https://www.government.nl/topics/coronavirus-covid-19

What kind of documents do non-EU students need when travelling? 
All students must have a health certificate with them (you usually receive this from the airline). 

Current students with a residence permit must bring their valid residence document in addition to the health certificate. 

New students entering with a visa must already be in possession of the visa (sticker in the passport). They can therefore only travel after they have been to the embassy to arrange this. They can make an appointment with the embassy as soon as they have received the letter from DAE. 

New students who do not need an entry visa must take the IND's decision (authorisation) with them when they are going to travel. They will receive this from DAE.