How to address and report undesirable behavior or a suspected code of conduct violation at Design Academy Eindhoven

Creating a safe and inclusive environment for all staff and students is for all of us a top priority. This page provides a brief overview of steps to address, report and find support if needed.

Code of Conduct

The DAE Code of Conduct provides clarity on what is and what is not allowed at DAE and how to address or report suspected issues. If you have experienced or witnessed undesirable behaviour the code of conduct can provide insight.

Addressing uncomfortable situations

We are all learning, and therefore all make mistakes, miscommunicate, or express ourselves clumsily, which can unintentionally create confusion or discomfort. Often when this happens, the person themselves, a manager, tutor, coordinator, or staff member, or fellow student can clear things up quickly. Therefore, we encourage to attempt addressing potential issues and uncomfortable situations personally first when possible.

Reporting a suspected code of conduct violation

In some instances a suspicion arises that the Code of Conduct has been violated or that a person has been harmed or treated unfairly.

We encourage all to report the suspected Code of Conduct violations when

1. addressing it personally or through a tutor, staff member, or manager does not solve or clear up the issue;

2. the issue is too serious to address directly or through a tutor, staff member, or manager.

In these cases, DAE is committed to taking careful and sufficient action. File a report by emailing the central reporting point, Henri Beelen: loket@designacademy.nl.

Support

Experiencing undesirable behavior or a suspected code of conduct violation can be stressful and confusing. It can be helpful to reach out for support.

-For students-

· You can discuss issues with your course coordinator or the Head of BA or MA Programme for practical issues regarding education

· The Student Counsellors (Mona and Olga) are always happy to listen (confidentially) and offer advice to find solutions for personal issues and special circumstances.

· If you need a confidential, external listening ear and advice you can always set up an appointment with one of the confidential counsellors.

-For payroll educational and organisational staff-

There are several options for support

· You can discuss issues with your coordinator or manager

· If you need a confidential, external listening ear and advice you can always set up an appointment with one of the confidential counsellors.

· Concerns can be discussed internally and confidentially with Central Reporting Point, Henri Beelen, and with the Head of HR, Evelyn Janssen.

Additionally, external support can be sought at for instance:

· Mores – Organisation offering support and advice on addressing transgressive behaviour in the cultural, creative, and media sector

· Trade unions such as Kunstenbond, FNV or Aob offer confidential counsellor services to their members.

-For self-employed staff-

Concerns can be discussed internally and confidentially with Central Reporting Point, Henri Beelen, and with the Head of HR, Evelyn Janssen. Freelancers cannot contact the DAE appointed confidential counsellors due to new legislation regarding freelancers.

Additionally, external support can be sought at for instance:

· Mores – Organisation offering support and advice on addressing transgressive behaviour in the cultural, creative, and media sector

· Trade unions such as Kunstenbond, FNV or Aob offer confidential counsellor services to their members.

Want to refer a student for support?

- The coordinators can offer assistance with practical issues regarding education.

- The Student Counsellors (Mona and Olga) are always happy to listen and offer advice to find solutions for personal issues and special circumstances. You can also find external sources for support on personal circumstances on the page.

- The confidential counsellors are also available for students looking for support with suspected code of conduct violations.

- If you receive questions from students regarding potentially undesirable behavior or suspected code of conduct violations that you don’t know the answer to or can’t address, you can always check in with your coordinator, manager, or the student counsellors