The PSS 101 project


The PSS 101 project aims to develop a framework of methods, techniques and tools that will improve conceptualization and communication between all those involved in design and development across industries. Research Associate Karianne Rygh is working on PSS 101.

Looking beyond products as just products, and services as only services, the project´s focus goes beyond the traditional paradigms of product design and service design and works towards a combination of the two: Product Service Systems (PSS).

This type of thinking requires new design and development structures, moving people out of their traditional compartments and meeting the needs of an, often diverse and evolving, group of end-users. Product Service Systems (PSS) are designed in highly dynamic network environments, mixing people and parties, models, interests and goals.

The teams from TU Delft, the Design Academy Eindhoven and Industry partners, will work together develop a framework and toolset that will help design-partners better understand the needs, values and ambitions of end-users in their networks. Together they will formulate a shared vision for a PSS proposition, leading to a documented, context-driven PSS concept.

The PSS 101 team has also partnered with the CRISP research team CASD in the new collaborative project Incubator 2.5. Together with the printing company Canon Océ, the Incubator 2.5 team will investigate how new product service systems can be developed around Océ's new 2.5D printing technology and its applications within architecture. The PSS 101 team will focus on what methodologies large companies can use to explore new technologies together with creative industries, as well as developing new tools and methods to help guide new ideas and approaches through large organizations.

The scientific partners: Delft University of Technology and the Design Academy Eindhoven;

Creative and Industry partners: STBY, 4C-MG, Exact, Oce industries and Zuidzorg

Project leaders

Dr. Ingrid Mulder, Delft University of Technology
Prof. Dr. Pieter Jan Stappers, Delft University of Technology